Employees need to be encouraged to take matters into their own hands and impress clients.
Customer Service.ppt - Free download as Powerpoint Presentation (.ppt), PDF File (.pdf), Text File (.txt) or view presentation slides online. 4. I saw a most comprehensive coverage of customer service related ppt on authrostream. Customer Service Training: Professionalism. Punctuality “If you’re early, you’re on time, if you’re on time, you’re late.” Time is valuable. Step 2 - Set performance standards. Great customer service is your competitive advantage. 2 customer service basics 3 introduction to customer service 3 customer service in the 21st century 3 the three key elements 3 expand your definition of service 3 who are your customers?3 develop a customer friendly approach 4 what customer service means 4 customer service qualities 5 professional qualities in customer service 5 good information is often good service 6 You will be amazed at how much this template can make your business look professional, with a trained and experienced staff ready to help your customers, but you don't have to spend thousands of dollars to get this training. Motivators & Rewards. Finally, the most important benefit of customer service training is increased productivity, efficiency, and effectiveness. – May 25, 2010 www.customerservicepoint.com Favorite Customer Service Quotes Customer1 99 Legendary Customer Service … At least 6 characters, but longer is better. The most important thing is that you are happy with the way your business will look in the future. Introduction – Metamorphosis Marketing Service Culture. The best place to find Professional Customer Service Training PowerPoint is at the slideegg site. 1. 2. The slide is beautiful with a suitable background and with an attractive background image. The best place to find Professional Customer Service Training PowerPoint is at the slideegg site. Customer Service PowerPoint Presentation Content slides include topics such as: understanding the basics of effective customer service, knowing customer wants and expectations, the 4 steps to super service, 10+ slides on what to say and addressing excuses, 10+ slides on implementing a program and examining behaviors, 7 practical steps to customer service, 30 slides on performance …