If you have any questions, please e-mail us at onlinestoreca@renogy.com. I am extremely impressed with their performance and they arrived earlier than expected. Shop for solar power products and accessories to complete your solar power system. This is the worst customer service I’ve ever received and will never ever be using renogy again. No one is answering my calls or emails. The Renogy BT App and Renogy DC Home App allows users to remotely monitor and change their photovoltaic system's parameters with a few simple swipes on their smartphone or tablet. Products. Any modified products received will be returned to you at your expense. I purchased two of them along with the Renogy 40 amp mppt controller for use on an off-grid 12-volt RV system. They told me it would cost an extra $100 to ship USPS. Click here to make a request to customer service. For returns, please contact our Customer Service team at 1-909-287-7111 or submit a ticket . Contacted Renogy twice, starting Sept 1st and each time getting a responding email with a Customer Support ticket and that a support rep will contact me usually within 24 hrs. Some detective work uncovered a hidden FM booster that was on behind the TV, also the CO monitor was on and so too was the back-light for the radio panel. Their contact information, as well as the information for … How can we help you today? Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Trust Renogy.com for all your solar power needs. If you need solar accessories or wiring, Renogy has you covered. All orders must have a valid street address, expedited orders cannot be sent to PO Boxes. That is NOT a Fedex number, it is a USPS number. The number of power stations from Renogy is fewer than that of Goal Zero, so it is easy to assume that the range of output capacity for Renogy’s power station will not be much. The Renogy 200 Watt 12 Volt Monocrystalline Solar Panel is one of the main components for any solar power (PV) system. Please submit a ticket for all customer inquiries. They are being reckless with $2,000 worth of equipment. Ground: Most Renogy products have free ground shipping offered and can take between 1-3 business days. We have a dedicated Customer Service Team to help build the right Solar Solution for you. Ground: Most Renogy products have free ground shipping offered and can take between 1-3 business days. Renogy loves to hear from and support our customers. Our solar sizing calculator allows you to input information about your lifestyle and appliances and devices used to help you decide on the right number of solar panels to install for your system. Ordered, billed and paid July 16. Each Renogy product is manufactured according to the highest quality… With these disconnected the batteries still would not charge. For your clean energy needs. Despite many calls to customer service, I still don't have everything. Recent articles. PWM Rover Elite 20A 40A - Manual PWM Rover Elite 20A 40A - Datasheet Fuses and Wire Gauge UPDATE October 31, 2017 After a number of weeks in storage I found the batteries dead. Read honest and unbiased product reviews from our users. Renogy Framed Solar Panels have a performance warranty of 25 years. Renogy Academy. View all Products; Solar Panels. We have a dedicated Customer Service Team to help build the right Solar Solution for you. View all Products; Solar Panels. For Continental U.S. Orders:Processing time can take between 1-3 business days. When tracking that USPS number it states that it has never left the shipper's location. During the process, Renogy was able to increase our presence by expanding the number of online marketplaces, suppliers, and wholesale partners they worked with. During the process, Renogy was able to increase our presence by expanding the number of online marketplaces, suppliers, and wholesale partners they worked with. For convenience, this kit also consists of eight sets mounting Z-Brackets, branch connectors, one 20ft 10AWG MC4 Adaptor Kit, one 8ft 4AWG Tray Cable, and fusing components for protection of your … Their contact information, as well as … Solar Applications. Please submit a ticket for all customer inquiries. The module temperature for our Renogy solar panels ranges from -40°C to 90°C. Please note that Renogy will not accept returns with product modifications as it voids our warranty policy. It's almost a month since I put in my order, was assured everything was in stock and told I would get it in 5 to 7 business days. Renogy warranty registration. Replacements English. Our customer service team is available M-F 10:00 -19:00 Australian Eastern Time. Renogy loves to hear from and support our customers. Before you call or email us, check our FAQs and Help Center to make sure we didn’t already answer your question. Item model number 120-cell for Off-Grid On-Grid Customer Reviews: 3.7 out of 5 stars 3 ratings. MPPT Rover Elite 20/40A. We have a dedicated Technical Team to help build the right Solar Solution for you. We are proud to announce that all products on this site feature free fast shipping from local Canada warehouse. 3.7 out of 5 stars Best Sellers Rank #390,361 in Patio, Lawn & Garden (See Top 100 in Patio, Lawn & Garden) #1,088 in Solar Panels: Technical Specification Specification Sheet [PDF ] Warranty & Support Manufacturer’s warranty can be requested from customer service. Our solar sizing calculator allows you to input information about your lifestyle and appliances and devices used to help you decide on the right number of solar panels to install for your system. We hope you have enjoyed your online shopping experience with Renogy. Home Solutions Forums Video. 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